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Your satisfaction is our goal. We are happy to refund or exchange your product depending on the condition of the product if you are not satisfied with your purchase. Returns and exchanges are only accepted within 14 days of the purchase date and are only available for unused products. If the product is used we cannot accept a return or exchange.

Please contact us before making a return.

Upon the receipt of the item we will issue a credit back to you less the shipping.

All returns can be shipped to the following address:

Chateau 318 Beard Products
Attn: Returns and Exchanges
P.O. Box 177
Red Oak, TX 75154